Soda & Pop collects customer information in an effort to enhance and personalise your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.
When you place an order, submit your account information, or participate in Soda & Pop promotions or surveys, our Site collects your personal information such as your name, e-mail address, mailing address and payment information (credit card numbers and banking accounts). Soda & Pop will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.
In addition, we maintain a record of your purchase history, product interests, and whatever other membership details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. At Soda & Pop, we understand and recognise that we must maintain and use customer information responsibly.
Personal Information we may collect from you includes: your name, username, email address, and password; information from Third Party Services that you explicitly give us access to; your contact information, such as your phone number, social media handle, or email (depending on how you contact us); live chats and customer service phone calls; sales; survey responses to the extent you include Personal Information
We may also collect some of the following Non-Personal Information from you:
the name of your internet service provider; the IP address of the computer you use to access our Services; the type of browser software you are using; the operating system you are using; the date and time you access our Services; the website address, if any, that linked you to our Site; the website address, if any, you leave our website and travel to; your home page customization preferences; search engine search terms and advertising clicks/actions; weblogs and other clickstream data; survey responses to the extent you do not include Personal Information; and other non-personally identifiable traffic data
how we collect information
We may collect your information in the following ways:
When You Provide Us With Information to Make a Purchase. We make products we like in hopes you will find something you like, too. If you use our Site to make a purchase, we may request certain Personal Information from you to facilitate the transaction and get you the goods. You may also provide us with Personal Information which may include contact information such as your name, email address, and shipping address. We, or companies that provide services on our behalf, may also collect certain financial information from you, such as your payment method (this may include valid credit card number, type, expiration date or other financial information). We store only a very limited portion of your credit card information, in a manner that is generally permitted by credit card issuers. Our payment processor, that credit card issuers require to have sufficient security, stores and processes your credit card or other payment information using industry-standard security measures. By making a purchase through the Site, you give us consent to use and provide your financial information as we consider necessary to process the transaction.
communications you initiate with us
We do everything possible to make sure you have an amazing shopping experience. If you contact us in person, by phone, email, instant message, live chat, social media, or by some other means (either through our Services or through Third Party Services), we may keep a record of your contact information and correspondence for later reference (to help improve our service). When we send you emails, we may track whether you open them to figure out how to deliver more delightful and helpful emails and improve our Services.
information we automatically collect
Like most websites, our Site may incorporate technology such as “pixel tags”, “web beacons”, and “cookies” that allow us to track the actions of users of our Services. Pixel tags, web beacons and cookies collect Non-Personal Information. Pixel tags or web beacons are tracking devices on websites or in e-mails that can monitor the behavior of the user visiting the website or sending the e-mail.
Cookies are small files that web servers may place on your computer when you visit a website. You may be able to set your web browser to reject cookies entirely or require that it request permission from you before accepting each new cookie. You can also delete cookies from your hard drive once you leave a website.
We also contract with a third-party advertising partner to serve ads on our behalf across the internet and sometimes on this site. They will collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalise advertisements for goods and services.
how we use the information we gather
We primarily use the information we collect and store to enhance the Site and your experience with Soda & Pop. We do not rent or sell your Personal Information to anyone. Unless otherwise required by law, or in the case of potential illegal activity, spam or any other reasonable basis, Soda & Pop will not disclose any personal information to third parties.
If you decide you don’t want to receive email or other mail from us, you can select the “opt out” provision in our communications to unsubscribe. Unsubscribing will stop you from receiving most types of communication, but it may not apply to emails about orders or transactions you place through the Site or to respond to your specific request, such as password recovery.
updates and revisions
If you have questions or suggestions regarding our privacy standards, please email email@example.com.